Privacy Policy

Last Updated: May 21, 2026

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site or request our commercial cleaning and facility services.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out forms on our Site, request information, or contact us. This may include:

• Contact Data: Your name, company name, email address, phone number, and physical billing/service addresses.

• Service Requests: Information regarding your specific facility type, square footage, cleaning frequencies, or site visit notes.

• Technical Data: IP addresses, browser types, operating systems, and website usage patterns collected automatically via cookies and tracking technologies to help improve our website experience.

2. How We Use Your Information

We use the collected information for standard commercial purposes, including:

• Processing, scheduling, and executing your facility and janitorial services.

• Providing custom quotes and coordinating site visits.

• Responding to inquiries, customer service requests, or support needs.

• Sending business communications, invoices, or occasional marketing updates (you can opt out of marketing at any time).

• Improving our website functionality and user experience.

3. Sharing and Disclosing Information

We do not sell, rent, or lease your personal information to third parties. We only share your data with:

• Service Providers: Trusted third-party vendors who assist us in operating our website, managing our internal databases, processing payments, or conducting our business, provided they agree to keep this information confidential.

• Legal Compliance: Law enforcement or regulatory authorities if required to do so by law, court order, or to protect the safety, rights, or property of EBS, our clients, or the public.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track analytics, and remember your preferences. You can choose to disable cookies through your individual browser settings; however, doing so may affect your ability to use certain features of the Site.

5. California Privacy Rights (CCPA/CPRA Compliant)

Because we serve businesses across California (including Orange County, LA County, the Inland Empire, and Coachella Valley), California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:

• The Right to Know: You can request details about the categories and specific pieces of personal data we have collected about you.

• The Right to Delete: You can request that we delete personal data collected from you, subject to certain legal exceptions (such as active service contracts or tax records).

• The Right to Correct: You can request that we correct inaccurate personal data.

To exercise any of these rights, please contact us using the information provided in Section 8.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal data from unauthorized access, loss, or alteration. However, please note that no transmission of data over the internet can be guaranteed 100% secure.

7. Third-Party Links

Our website may contain links to external sites (such as Facebook, Instagram, or X). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their respective privacy policies.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

• Executive Business Services (EBS)

• Email: info@ebsmaintenance.com

• Phone: (949) 375-3305

• Address: 23322 Peralta Dr # 1, Laguna Hills, CA 92653